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Compatibility and Limitations

Check mail, calendar, platform, offline, and delivery support before setting up.

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Start

  1. Overview
  2. Getting Started
  3. Your First Ten Minutes

Daily work

  1. Today
  2. Reading and Triage
  3. Writing Mail
  4. Search
  5. Calendar
  6. Tasks and Goals
  7. Contacts
  8. Files

Setup and data

  1. Mail Accounts
  2. Proton Mail Bridge
  3. Appearance and Accessibility
  4. Privacy and Local Storage
  5. Settings Transfer
  6. Sync Across Computers
  7. AI Assistance

Help and reference

  1. Troubleshooting
  2. Keyboard Shortcuts
  3. Compatibility
    1. Platforms
    2. Providers
    3. Offline and Background Behavior
    4. Transfers and Address Books
  4. Get Help

    On this page
    1. Platforms
    2. Providers
    3. Offline and Background Behavior
    4. Transfers and Address Books

    Content reviewed for v0.179.0. See changes since your version.

    Platforms

    macOS has Apple Silicon and Intel installers and is the platform used and tested regularly. Windows x86-64 and Linux x86-64 builds are experimental; a release may omit them if their builds fail. Choose an installer from the release's assets, not an updater payload. See installation.

    Safe attachment previews are available on macOS and Windows. Linux does not currently provide those native previews.

    Providers

    Feature Available connection Limitations
    Mail Gmail sign-in; IMAP/SMTP passwords or app passwords Authentication requirements depend on the provider; no dedicated Microsoft 365 sign-in
    Proton Mail Local Proton Mail Bridge Bridge must be running; use its credentials
    Calendar Google Calendar Separate connection from mail; no CalDAV connection
    Contacts Local profiles, CSV and vCard import/export No ongoing Google Contacts or CardDAV synchronization
    AI Supported providers or a compatible custom endpoint Optional; requires your own key and provider access

    IMAP support does not mean every provider's login method is supported. Check whether the provider allows password or app-password IMAP and SMTP access.

    Offline and Background Behavior

    Cached mail and local search can work offline. Server search, new mail, sending, calendar updates, and AI requests need their respective connections. Local mail actions wait to sync when disconnected. Retention limits how much older mail is cached.

    The app catches up when it starts or resumes; it does not keep polling while closed or suspended. Send Later requires the original computer to be awake, online, authorized, and running ThreeStrands. Missed scheduled times require review.

    Transfers and Address Books

    Settings export does not contain mail, tasks, goals, drafts, or queued sends. Replicated Sync shares application data, while drafts use the mail provider. Contact CSV/vCard export excludes photos, groups, and Keep in Touch settings and is unencrypted. See the transfer matrix.

    Related guides

    • Getting Started
    • Troubleshooting
    • Get Help
    Get help · Report a docs issue

    ThreeStrands v0.186.0

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